Data deletion

1. Delete your full Palamo account

Signed in: open Account, choose Delete my account, and type DELETE to confirm. That removes your Brand Brain, drafts, albums, analytics we stored, and platform connection tokens from Palamo.

Or email support@palamo.app from the address on your account with subject “Data deletion request.” We verify the request and complete deletion, typically within 30 days (often sooner).

2. Remove connected Meta or Instagram data

Open Facebook → Settings & Privacy → Settings → Apps and Websites, find Palamo, remove it, then choose Send Request. Palamo’s automated callback deletes the connected Meta and Instagram data we stored for that Facebook user and shows a confirmation code plus a status page.

You can also disconnect Instagram / Facebook inside Palamo under Platforms.

3. Remove Google / YouTube data

Disconnect YouTube in Palamo under Platforms, or revoke Palamo in Google’s security settings: https://security.google.com/settings/security/permissions.

After revoke or disconnect, we delete the Google / YouTube API data and tokens we stored for that connection. Deleting your full Palamo account also removes Sign in with Google linkage on our side.

4. Remove TikTok data

Disconnect TikTok in Palamo under Platforms, or remove Palamo from TikTok’s connected apps settings. You can also delete your full Palamo account or email us as above.

What is not deleted

Posts, comments, or media you already published on Instagram, Facebook, TikTok, YouTube, or other platforms stay on those platforms. Palamo can only delete what we store. We may retain limited records required for security, fraud prevention, tax, or law (see our Privacy Policy).